Drop stress levels of hospitality training

Quenchable makes training front of house teams easy; reducing the stress and improving the performance of managers and front of house teams. 

95% of front of house staff say that they would be able to perform at a higher level if they had more wine confidence*. But we know that training in a hospitality environment is logistically challenging, especially when it comes to wine knowledge. So we’ve created an app that makes it easy for anyone to get the skills and confidence to talk to customers about wine.

*based on research conducted by Quenchable.


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Drop by drop

Teams gain confidence drop by drop

Our unique app based training is designed for and with people who work in front of house roles. Daily drops of interactive and multimedia learning provide new skills and knowledge in easy take-aways; whilst the wine finder helps out when a customer needs a recommendation.

Wine service isn’t just about wine knowledge, so we drop in a mixture of science, customer psychology and business to make sure people are empowered to engage the customer and enhance their experience; not just speak wine at them.


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App-based training

You don’t need to drop everything

We’ve made the learning app-based so there is no need for complex logistics to get the team together for training, instead it’s 5 minutes a day on the app, and then recommendations for taking action on shift to put it into practice. And if someone moves on, it’s easy, nothing is lost, the app licence can be switched to a new team member and they start the journey all over again.

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FAQs

What is it exactly?

Quenchable is a hospitality training app (iOS and android) to help upskill teams in drinks service. Our first edition is wine training but we’re planning whisky, beer and food based versions in the future. Businesses pay a monthly subscription per person and this gives access to the app content and wine searcher function providing users with a valuable tool for in the moment and ongoing professional development.

Who is it for?

Initially Quenchable is for any restaurant, hotel or bar who wants to offer their customer an exceptional hospitality experience. The app helps staff engage the customer more confidently in wine recommendations and food matching whilst delivering great service.



How does it work?

Businesses pay a monthly subscription per person, which can then be transferred if someone leaves. The monthly subscription means content is constantly updated, user points are stored and progress tracked. Enterprise level subscription (over 25 licences) can upload their own winelists and menus to the wine search function.

What’s next?

It’s early days for us and we’ve got lots of features we’ll be rolling out in the next 9 months, including venue level access, a library tool and advanced drops to keep the learning going.

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